SHIPPING & RETURNS
Return & Exchange Policy
15 Days easy Return/Exchange
We have high quality control standard to make sure all the products we ship are in perfect conditions, if you are not 100% satisfied with the items you received, we gladly accept the return&exchange within 15 days of receipt,. Please make sure items are in new condition. Note that overdue requests may not be accepted.
Am I allowed to return or exchange the order?
You can return exchange within 15 days of receipt for most items.
What is your Return & Exchange Policy?
1. You have 15 days to decide if an item is right for you, if not, you can certainly come to us within 15 days of receipt.
2. Flash sale products, Jewelry are not covered by warranty.
3. Returns must be received in new condition; unused, unworn, unwashed. Items returned with obvious use, makeup, deodorant, perfume, or similar product stains will be subject to refusal.
4. Any address on the parcel is not an approved return address, and we don't accept the returned package without authorized return address from our customer service representative.
5. We do not accept packages returned using C.O.D. service. Return shipping charges are non-refundable.
6. Please return through your local post office to avoid tax.
7. For the returns, No signature required! Please do not add signature service otherwise we are highly likely not to receive it and this will delay your refund progress.
8. Please also do not mail any envelopes to the return address for inquiry. We will discard the letter automatically. The best way to communicate and solve your problem is through our customer service E-Mail
A confirmation email will be sent to you once the order is in process. We begin preparing your order immediately after it is verified. With this sort of time frame, it makes it difficult for us to change or cancel your order however, we will do our best to support your request.
It usually takes 1-4 business days for your order (while some items may need 6-9 business days). We will send you an email if the processing time takes longer than expected.
We offer free shipping on ground delivery.